Personally identifiable information that visitors submit to our sites is used only for the purpose for which it is submitted unless we disclose other uses in this Privacy Policy or at the time of collection. Scarsdale Solicitors Ltd can not be held responsible for the privacy policies or practices of our business partners.
Scarsdale Solicitors Ltd may use personally identifiable information in aggregate form to make our sites better and more responsive to the needs of our visitors.
Personal information may be disclosed in special situations where Scarsdale Solicitors Ltd has been ordered to do so by a court of law. Scarsdale Solicitors Ltd maintains appropriate safeguards to ensure the security, integrity and privacy of personally identifiable information submitted to our sites, and periodically reviews and updates its security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Although Scarsdale Solicitors Ltd strives to protect your personal information, we can not ensure or warranty the security of any information you may transmit to us or from our online products and services. This is done so at your own risk. Once we do receive your transmission, however, we make our best effort to ensure its security on our systems.
For free and expert advice please contact us by your preferred method and we will be happy to assist you in any way we can
Who We Are
Rapid Emergency Plumbing is a service brand operated and managed by JAA Marketing Ltd, registered in England and Wales.
JAA Marketing Ltd is the data controller responsible for personal data collected through this website.
We are registered with the Information Commissioner’s Office (ICO) and handle personal data in accordance with the UK GDPR and the Data Protection Act 2018.
What Information We Collect
We collect personal information when you:
submit a contact or call-back form
call or text a phone number displayed on this website
interact with our website or advertising
This may include:
name
phone number
email address (optional)
postcode
details about your plumbing issue
website usage data (via cookies)
You may browse this website without providing personal information.
How We Use Your Information
We use your information only for legitimate business purposes, including:
responding to your enquiry or request
arranging a call or visit with a local plumber
providing service-related updates
internal quality control and reporting
complying with legal and regulatory requirements
We do not sell your personal data.
Legal Basis for Processing
We process your data under one or more of the following lawful bases:
Consent – when you submit a form or request contact
Legitimate interest – to respond to enquiries and operate our service
Legal obligation – where required by law
Calls, Text Messages & Call Tracking
We may use call tracking and messaging systems to:
route calls correctly
record calls for training and quality purposes
send service-related text messages
Caller ID, call timing, and related metadata may be processed.
If you prefer not to provide caller ID, you may withhold it or use our contact form instead.
Cookies & Analytics
We use cookies and similar technologies to:
analyse website traffic
improve site performance
support advertising and remarketing
This may include tools such as Google Analytics, Google Ads, Microsoft (Bing) Ads, and Meta (Facebook).
You can control cookies through your browser settings.
Advertising & Remarketing
We may show ads to users who have previously visited this website using platforms such as:
Microsoft (Bing)
Meta (Facebook / Instagram)
These platforms may use cookies or similar identifiers in accordance with their own privacy policies.
You can opt out via platform-specific ad settings.
Data Sharing
Your information may be shared only with:
vetted local plumbers relevant to your enquiry
service providers who help us operate this website and communications
regulatory or legal authorities if required
All third parties are required to handle your data securely and lawfully.
Data Retention
We retain personal data only as long as necessary to:
respond to enquiries
meet legal or regulatory obligations
maintain business records
Data is securely deleted when no longer required.
Your Rights
Under UK GDPR, you have the right to:
access your personal data
correct inaccurate data
request deletion
restrict or object to processing
withdraw consent
To exercise your rights, contact us using the details on this website.
Children’s Privacy
Our services are not directed at children under 13.
We do not knowingly collect personal data from children.
Changes to This Policy
We may update this policy from time to time.
The latest version will always be published on this page.
Contact Us
If you have questions about this privacy policy or how your data is handled, please contact us using the details provided on this website.
Confidential. No obligation.



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Confidential. No obligation.



